Last updated: 25 September 2026
This Cancellation & Refund Policy applies to all Programs purchased on micromotiv.com. Micromotiv is a brand owned and operated by Patel’s Enterprises (sole proprietorship), 9/1, 3rd Cross, Munireddypalya, J C Nagar, Bengaluru, Karnataka 560006, India (“Patel’s Enterprises”, “Micromotiv”, “we”, “us”). This policy forms part of our Terms & Conditions.
1. Cancellation by you
You may opt out of or withdraw from Programs enrolled by you and seek a refund for the fees already paid in relation thereto, provided you inform us in writing and seek the refund prior to the expiry of the Refund Window detailed below. The Refund Window is calculated from the date of the first class/session in case of Micromotiv Live-Cohorts and from the date of purchase in case of Micromotiv On-Demand Courses.
| Program | Refund Window |
|---|---|
| Micromotiv Live-Cohorts | Seven (7) days from the first class/session |
| Micromotiv On-Demand Courses | Seven (7) days from the date of purchase |
Your access to Micromotiv resources will cease upon your withdrawal from the Program.
2. How to request a cancellation or refund
Send an email to refund@micromotiv.com from your registered email address, within the Refund Window, with the subject line: Requesting Refund / Cancellation of enrolment. Please include your full name, the Program name and your order/payment reference. We may request information to verify your identity and the payment before initiating the refund.
3. Refund processing and timelines
- Approved refunds are processed to the original payment method (UPI, card, net banking or wallet) used for the purchase.
- Refunds are initiated within 5–7 working days of approval. Depending on your bank or card issuer, the amount may take a few additional working days to reflect in your account.
- You will receive an email confirmation once the refund has been initiated.
4. Non-refundable cases
- Requests received after the expiry of the Refund Window will not be entertained.
- We do not provide refunds for lack of usage, dissatisfaction with the Program or for any other reason after the expiry of the Refund Window.
- You will not be entitled to a return of any Platform fees paid by you should you withdraw from and discontinue access to the relevant Program outside the Refund Window, for any reason whatsoever.
- No refund is payable where access is terminated for a breach of our Terms & Conditions.
5. Third-party payments and financing
In case the Platform fees is being/has been paid by a third party on your behalf, or you have availed of any third-party financing option, it will be your responsibility to continue to make any payments to such third party, even if you wish to withdraw from and discontinue access to the relevant Program outside the Refund Window for any reason whatsoever, and you agree that Patel’s Enterprises has no obligation or responsibility to cease or waive your obligation to make such payments.
6. Contact and grievances
Patel’s Enterprises (Micromotiv)
9/1, 3rd Cross, Munireddypalya, J C Nagar, Bengaluru, Karnataka 560006, India
Email: contact@micromotiv.com · Refunds: refund@micromotiv.com
Phone: +91 78991 67961 (Monday–Saturday, 10:00 AM–6:00 PM IST)
Grievance Officer: Zakir Ahmed P F, Founder · contact@micromotiv.com · +91 78991 67961. Complaints are acknowledged within 48 hours and resolved within 30 days of receipt.
